Terms of Use

Please read these terms before using Fundorra. They form an agreement between you, the account holder, and Fundorra together with the companies that operate it (“we”, “us”). Each time you open an account, add funds or place a trade, you confirm that you accept them. If you disagree with any part, you should not use the platform.

1. Eligibility requirements

To hold an account you must be an adult under the law of the country where you live, trade only for yourself, and not be prohibited by any law that applies to you from using services like ours. Before signing up, check that local law lets you trade these products. An application may be turned down, or an account closed, if we are not satisfied on any of these points.

2. Looking after your account

• Each individual may have only one account. You cannot sell, give away or transfer it, nor operate an account for another person unless we have agreed in writing.
• Keep the personal details you give us — at sign-up and during verification — true and up to date.
• Your sign-in credentials and security password are your responsibility, and anything done with them will be treated as your own action.
• If you think someone else has got into your account, tell us right away.

3. Identity verification

Regulations oblige us to confirm each customer's identity. You agree to provide proof of identity and any other information we reasonably require, and you accept that we may confirm it with external verification services. Until verification is finished, some features — especially withdrawals — stay locked.

4. Money in and money out

We credit a deposit once the blockchain has confirmed it or the payment provider has delivered it. Double-checking the address and network is your task, since coins that end up at an incorrect or unsupported destination are generally gone for good.

We pay withdrawals only to accounts or wallets that belong to you. Each one depends on your verification status and the limits shown on the withdrawal page, and it may be looked at by hand if it seems unusual compared with your account history. Payments to third parties are never made.

5. How trading works

Our prices come from real-time market data. Acceptance makes a trade final, with its opening price taken from our records at that instant. Fixed-duration contracts close automatically at expiry and, once started, cannot be cancelled.

Trading in an instrument can be paused whenever its home market is shut, in turmoil, or quoting figures we are unable to verify. If an order goes through at a price that is clearly wrong because of a feed error — not a real market movement — we may void it and refund your stake.

6. Charges

You will always see the charges for a deposit, trade or withdrawal before you confirm it. Our charges can change; a change starts when it is published and does not affect positions you already hold.

7. Banned behaviour

• Launder money, fund terrorism, commit fraud or pursue any other illegal goal through the platform.
• Place trades based on inside or improperly obtained information.
• Rig prices, take advantage of a bug in our pricing or software, or team up with other accounts to do so.
• Attack, overload, scrape or reverse-engineer the platform with bots or other automated tools.
• Impersonate someone, or register using another person's identity or money.

If we reasonably believe you have done any of these things, your account may be frozen or closed and the related funds held while we investigate.

8. Trading risk

You can lose the money you trade with, and volatile markets can make that happen fast. Whether and how you trade is entirely your call, and the platform's content should never be read as investment advice or a prompt to take a position. Our Risk Warning explains the dangers in detail and should be read first.

9. Platform availability

Although we try to keep Fundorra online around the clock, we cannot guarantee it will always be reachable. Service may be interrupted by upkeep work, network trouble, failures at partners, or occurrences we cannot influence. You will be warned about planned downtime in advance whenever possible.

10. Our liability

Subject to the law, Fundorra bears no responsibility for losses on trades, forgone gains or missed chances, nor for damage stemming from circumstances it could not reasonably control. Any responsibility that cannot legally be excluded, fraud being one example, remains unaffected by these terms. The full picture is on our Limitation of Liability page.

11. Changes to these terms, and leaving

These terms change from time to time. Important changes will be posted here with a new effective date; if you keep using Fundorra after that date, you accept the new version. Leaving is possible whenever you like, provided nothing is still open and your balance has been withdrawn in full.

12. Questions

If anything in these terms is unclear, ask us through live chat — it is available on every page.